Areas of Consultancy Services
1. Consultancy Services
a) Management and Organization
- Organizational structure design and redesign
- Organizational restructuring
- Management information systems design
b)Strategic Management
Strategic management and development plan
c) Business and Project Management
- Preparation of feasibility studies
- Project monitoring and evaluation (M&E)
- Business plan preparation
d) Human Resource Management
- Job analysis and development of job descriptions and specifications
- Job evaluation, job structure design, salary scales and benefits package development
- Human resource coaching and mentoring services
- Human resource planning
- Training needs assessment
- Training effectiveness evaluation
- Human resource training development consultancy
- Performance evaluation procedures
- Reward management consultancy
- Design of succession planning
- Knowledge and talent management
- Human resource information systems design
- Preparation of Human Resource, Finance, Procurement, Integrated Marketing Communication (IMC), and other functional manuals
e) Change and Performance Management
- Change management and organization development
- Performance management system design
- Performance improvement
- Balanced scorecard design
- Business process reengineering
f) Quality Management
- Kaizen system design
- Quality management system design
- Six Sigma
g) Marketing Management
- Market analysis
- Marketing strategies
- Strategic marketing management
- Service marketing
- Marketing plan
- Marketing information systems design
- Advertising script development
- Brand management
h) Financial Management
- Financial analysis
i) Education
- Higher education establishment and accreditation services
j) Hospitality
- Organizing hotels, restaurants, cafeterias, and hospitality establishments
- Preparation of Standard Operating Procedures (SOPs) for hotels and other organizations
2. Research and Development
- Business research;
- Marketing research;
- Feasibility study;
- Customer satisfaction survey;
- Employee satisfaction survey;
- Market segmentation study;
- HRM research;
- Performance management research;
- Organizational culture study;
- Supply chain management system study;
- Change management study;
- Tracer studies;
- New product development; and
- Gap assessment.
3. Training Areas
a) Management
- Management skills
- Supervisory management
- Time management
- Management information system
- Good governance
- Report writing
- Risk management
- Insurance operations
b) Business
- Business communication skills
- Introduction to business
- Business plan development
- Presentation skills
- Entrepreneurship
- Small business management
- Report writing
- Communication skills
- Entrepreneurship
- Portfolio management
c) Human Resource Management
- Human resource management
- Human resource training and development
- Job analysis and design
- Human resource information system
- Employee recruitment and selection
- Employee relations management
- Labor law
- Talent management
- Stress management
- Knowledge management
- Professional ethics
- Emotional intelligence
- Employee engagement
- Personal development
- Career development
- Employee motivation and retention
d) Organization Development and Change Management
- Organizational development
- Organizational design
- Change management
- Operations management
- Total quality management (TQM)
- Balanced scorecard (BSC)
- Business process reengineering (BPR)
- Office kaizen
e) Performance Management
- Performance management
- Performance evaluation
- Balanced scorecard
f) Strategic Management
- Basics of strategy
- Strategic management
- Corporate governance & social responsibility
- Strategic planning
g) Project Management
- Project management life cycle
- Monitoring and evaluation
- Operations management
- Project planning
- Project analysis
h) Business Leadership
- Business leadership
- Coaching and mentoring
i) Finance and Accounting
- Bookkeeping
- Accountancy
- Financial management
- Principles of accounting
- Credit analysis
- Auditing principles and practices
- International financial reporting standards (IFRS)
- Peachtree accounting
- Ethiopian taxation
- Internal auditing and control
- Accounting and finance for beginners
- Accounting and finance for non-finance managers
- Budgeting and control
j) Research Methodology
- Research methodology
- Basic statistics
- Statistical application using SPSS and STATA software
k) Marketing and Sales Management
- Basics of marketing management
- Sales management
- Market targeting and positioning
- Customer relationship management
- Customer service
- Marketing research
- International marketing
- Marketing mystery shopping
- Sales skills
- Housekeeping management
i) Secretarial and Records Management
- Front office management
- Basic secretarial skills
- Integrated records management
- Office operations management
m) Supply Chain Management
- Supply chain management
- Procurement management
- Inventory management
- Negotiation and contract management
- Public procurement
- Import & export procedures
- Value chain management
- Global supply chain management
- Foreign procurement
- Disaster relief operations management
- Warehouse/stores management
- Transport/fleet management
- Customs procedures and documentation
- Property management
n) Information Technology
- Introduction to computer application
- Introduction to networking (CCNA 1, CCNA 2, CCNA 3, & CCNNA 4)
- Computer and cyber security
- E-business and E-commerce
- Webpage development
- Database management system using MS SQL and Oracle
- Adobe Photoshop
- AutoCAD and ArchiCAD